Dec 20, 2023 · With Atlassian's Jira Service Management (JSM), you have a comprehensive solution for all the needs of your service teams, whether in IT Service Management (ITSM) or Enterprise Service …

Three short, self-paced courses to help Jira Service Management users learn the basics of Jira Service Management, including key terms and the user interface. You’ll also learn how to solve customer …

Apr 28, 2024 · Jira Service Management by Atlassian is a powerful platform for managing service requests, incidents, and customer support. To set up a successful service management system, …

Apr 16, 2024 · Products and entitlements helps you tailor your Jira Service Management support experiences to the specific products and services your customers use. This post provides a brief …

Jira Service Management helps you track your tickets, communicate with customers, and resolve requests. It's the tool you'll use every day to deliver excellent service experiences.

Get started quickly with Jira Service Management Deliver outstanding service experiences by tracking and resolving customer requests, keeping your team organized, and working efficiently with Jira …

Oct 30, 2024 · 🧑‍💻 Service Management Multilingual support for Forms in Jira Service Management With support for multiple languages in Forms in Jira Service Management, you'll be able to translate your …

Apr 25, 2025 · I can't find a list of the portal customers. I keep seeing I need to go to Products > Jira service management > then customers. But when I get to Jira service management there's no …

May 29, 2025 · As Jira Service Management (JSM) cements its position as a leading IT Service Management (ITSM) platform, more organizations are using it to support both internal teams and …

Apr 16, 2024 · Create Jira issues, stories, tasks, and changes directly from Confluence, linking them to the main change request for better tracking. Template Measure and Improve with Change Metrics …