Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...
Manual purists rejoice: these 2025 models still deliver a clutch pedal and stick shift. Find out which cars are keeping the manual alive. Manual transmissions are rare but 30 new car models still ...
The Scattered Lapsus$ Hunters group may be targeting Zendesk users in a new campaign, after a fresh batch of phishing domains and malicious helpdesk tickets were discovered, according to ReliaQuest.
SAN FRANCISCO, Nov. 18, 2025 /PRNewswire/ -- Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk's service directly into Microsoft's ...
Agentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But he notes that support ...
Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...
Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...
Eggemeier says that many of these new upgrades are powered by GPT-5, OpenAI’s current flagship model. (Zendesk is one of OpenAI’s top customers.) According to Eggemeier, GPT-5 has dramatically ...
Discord says they will not be paying threat actors who claim to have stolen the data of 5.5 million unique users from the company's Zendesk support system instance, including government IDs and ...
Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced ...
Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...
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