This webinar for incoming Case Western Reserve University students who are living outside the United States covers: ...

The Dwight D. Eisenhower Series for Excellence in Public Service held its orientation in Abilene last week. The 17-member class heard from Mary Jean Eisenhower (pictured in center) and other speakers, ...

Abstract: In this paper, we argue why service-orientation is the appropriate computing paradigm to use in mobile and wireless environments. We explain how the limitations of mobile devices can be ...

ABSTRACT: Personality traits and adaptive behavior are central issues in research on call center performance. However, the current literature offers little guidance on the relationship between ...

The human operators of datacentres work from a manual, sometimes known as the run book, that lists how to perform operating procedures such as the provisioning, deployment, monitoring, and upgrading ...

As spring rolls around and Georgetown’s New Student Orientation leadership team begins planning activities for the Class of 2017, organizers would benefit from a new line of thinking about potential ...

ABSTRACT: Personality traits and adaptive behavior are central issues in research on call center performance. However, the current literature offers little guidance on the relationship between ...

Service orientation is an approach to software systems development that has become a popular way to implement distributed, loosely coupled systems, because it offers such features as standardization, ...

http://www.executivebrief.com – Service orientation is the successful combination of technology, business processes, and methodologies. Service orientation is ...