Sales skills can be taught, and role-playing is a great way to improve them. Here are tips and examples to incorporate ...

HOLMDEL, N.J., Jan. 14, 2026 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the launch of Vonage Conversations for Agentforce Marketing (formerly Marketing Cloud). Powered ...

MoEngage, a customer engagement platform for consumer brands, has raised an additional $180 million in its Series F round. The funds will enhance MoEngage's AI suite, scale operations in North America ...

In this episode of Let's Talk Retail our Director of Sales Executive Duffy Fron is joined by Troy Stelzer of Xenia Retail. In this video they explore how loyalty-driven retail strategies, powered by ...

According to @pictoryai, a live session featuring AppDirect's David Landsberger and PictoryAI's Paddy McGill will demonstrate how artificial intelligence can rapidly convert traditional PowerPoint ...

Fluent v2.0 is Microsoft’s next-generation design language, and it’s now fully implemented across all Dynamics 365 Customer Service components. This milestone marks the completion of a comprehensive ...

A version of this feature ran in the November issue of BRAIN. BOULDER, Colo. (BRAIN) — For our November magazine edition, we asked our State of Retail panel members: What are the most and least ...

Social media is one of the most effective ways to connect with both new and existing customers through engaging content about your store. (PRESS RELEASE) The holiday season is upon us and social media ...

Yelp just unveiled its 2025 Fall Product Release, a sweeping AI-driven update that turns the local discovery platform into a more conversational, visual, and intelligent experience. Driving the news: ...

There are many possible reasons why past customers stopped buying from you. Maybe they only bought something as a gift the first time. Perhaps your product mix has changed. Maybe they bought your ...

'So you didn't call the name out,' the Charlie Kirk supporter said Charlie Kirk fans are standing their ground in the alleged fight of freedom of speech including a Starbucks customer who caused a ...

Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many organizations to rethink the way they connect with customers. But many leaders, ...