PRNewswire/ - Info-Tech Research Group has unveiled 2025's Most Loved Software Solutions, recognizing the top ten software solutions that achieved the highest levels of user satisfaction based on ...

Explore the shortcomings of Net Promoter Score (NPS) in measuring customer satisfaction and loyalty, highlighting the ...

President Donald Trump has hit his highest net approval rating since August with the conservative pollster InsiderAdvantage. The improvement comes despite voter concerns about affordability under his ...

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around. In 2021, Gartner made a bold prediction: “More than 75% of organizations will ...

LOS ANGELES, Dec. 9, 2025 /PRNewswire/ -- Arixa Capital ("Arixa"), a leading private real estate lender, announced it has surpassed $7 billion in total loan originations since inception. The firm ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

The proposed SCORE Act promises to provide the NCAA with a limited antitrust exemption in hopes of protecting the organization that regulates student athletics from potential lawsuits over eligibility ...

We occasionally recommend interesting products and services. If you make a purchase by clicking one of the links, we may earn an affiliate fee. USA TODAY Network newsrooms operate independently, and ...

Customer loyalty. Every business chases the golden ticket, yet many struggle to measure it effectively. How do you quantify something as seemingly abstract as loyalty? And once you've measured it, ...

Marcus Johansson was awarded a game-winning goal in overtime Tuesday when the NHL determined Predators goaltender Justus Annunen knocked the net off the moorings to nullify an imminent scoring chance.