Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...
Learn how to reduce high RAM usage on Windows 11 using Microsoft PC Manager’s one-click optimization feature. Simple steps to ...
Losing a job in your 50s or 60s feels different than it did at 30. The stakes are higher: retirement savings, health ...
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Freshservice
A great solution for internal IT service desks that adhere to ITIL ...
Microsoft has essentially confirmed it is pulling the plug on Windows 11 SE, the specialized version of its operating system designed for K–8 classrooms. By the end of 2026, support for the ...
For many months now, AI companies have made a huge deal out of “AI agents,” meaning autonomous software systems that can make decisions and take actions on behalf of humans with minimal intervention.
Microsoft has appointed Jonathan Que as Country Manager for the Philippines. With over 25 years of leadership experience in the technology and cloud industry, Jonathan is recognized for building ...
Microsoft is moving beyond copilots to fully autonomous agents. Foundry and MCP let agents assemble solutions using 1,400 tools. IQ services aim to give agents true context and understanding. At ...
Our employees are using the power of AI to accomplish their facilities-related tasks much faster with the Employee Self-Service Agent, built on Copilot Studio. Julie is a typical Microsoft employee, ...
We’re harnessing the power of generative AI and our Customer Zero approach to develop the Employee Self-Service Agent. Microsoft is a huge and complex organization, with more than 200,000 full-time ...
Microsoft has confirmed that there's a new issue in Windows 11 that doesn't let users close the Task Manager after installing the October 2025 optional update. Cosing the Task Manager using the "X" ...
Microsoft said Tuesday that users may be unable to access Office 365, Minecraft and other services because of problems with its global content delivery network. The company posted on its Azure status ...
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