Only half of managers feel comfortable telling employees 'not yet' on promotions. New research reveals why these career ...

Multitasking Mac users can enhance productivity dramatically with Split View and Stage Manager. Split screen MacBook Air functionality allows two apps to run side-by-side, while Stage Manager groups ...

Servers deserve to keep the tips personally given to them. This employee spent hours helping a customer and was rewarded with a generous $100 tip. But her manager claimed it had to be “pooled,” so she ...

Good morning. Thank you for joining us today. I'm Mike Spencer. Today's session is going to be focused on providing an update on our customer momentum and customer success. As you heard yesterday on ...

Ever since OpenAI’s record-breaking launch of generative AI in late 2022, Silicon Valley – and pretty much the rest of the world – have been racing to find new ways to harness its power. Among the ...

A customer at a Michigan McDonald's who was captured on camera throwing coffee at an employee was later identified by police, law enforcement said. The Buena Vista Police Department shared video on ...

Planhat demonstrates the strongest year-over-year momentum in both vision and execution, solidifying its position as the unified platform for managing the entire customer lifecycle. This marks the ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

DALLAS--(BUSINESS WIRE)--For over two decades, Pharmaceutical Strategies Group (“PSG”) has provided independent, research-driven insights into pharmacy benefit manager (PBM) performance through its ...

Each weekday, in our Management Tip of the Day newsletter, HBR offers tips to help you better manage your team—and yourself. Here is a curated selection of our ...

The investment world reveres the late Charlie Munger for his profound wisdom and success principles. His three cardinal rules for career satisfaction and success have been a beacon for many aspiring ...