The results are in. Forrester uncovered the Total Economic Impact TM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies, ...
Salesforce also plans to invest $1.3b (US$1b) in Singapore over the next five years. Singapore Airlines (SIA) is incorporating Salesforce’s Agentforce, Einstein in Service Cloud, and Data Cloud into ...
‘My priorities for my teams is to improve our speed of response, to improve our speed of resolution and to improve the quality of the resolution that we‘re providing to our partners and to have more ...
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