Senate Democrats outline a narrow path to retaking the majority as Chuck Schumer projects confidence despite tough electoral math and internal risks.

President Donald Trump’s surprise endorsement against Sen. Bill Cassidy rattles Republicans and raises new questions about his role in GOP primaries.

In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

A Professor at the Department of History, Political Science and Public Administration at the Kwame Nkrumah University of ...

The congressional chaos is an opportunity for Democrats that will come mainly in November, when all 435 members of the House ...

We spend tens of billions of dollars each year on K-12 public education in Illinois. We argue endlessly about how best to ...

Knowledge is no longer scarce, as judgment and discernment have become the new educational frontier. Learning must shift from ...

Shanen Ebersole is smiling, keeping an eye on her cows as they graze. Calving season is soon, so election season will have to ...

President Donald Trump celebrated the first anniversary of his return to office with many of the false claims he told most ...

I tracked how I spent my spare moments and noticed dozens of five- to ten-minute pockets during the day when I reached for ...

I watched out-of-state visitors rethink Ohio dining at these restaurants, where first bites turn into lasting impressions.

AI is reshaping brand strategy. As agentic AI scales content marketing, brands must build entertainment fields, creating loyalty and gravity beyond transactions.