Most mail gets tossed, but every so often, a piece earns a second look. That's design with intention, and Summer Gould breaks ...

If the new AI technology becomes adopted by Gmail users, this could be the biggest change to email in decades. It may ...

These things generally tend to be pretty vanilla. So, you’ve finally done it. No more putting it off, pushing through the ...

Email and SMS marketing complement each other well. Here’s how to use both for your small business.

Long before it became the beige wallpaper of modern communication, “I hope this finds you well” was a standard part of letter-writing conventions. One Civil War soldier, for example, began a letter ...