BENGALURU, India, Jan ...

The Gartner® Peer Insights™ Customers’ Choice recognition is based on feedback and ratings from end-user professionals who ...

As organizations deploy AI agents to handle everything, a critical security vulnerability threatens to turn these digital ...

Calabrio, the workforce and conversation intelligence company, today released findings from its latest The Voice of the Agent Report, revealing an industry in the midst of profound change with a ...

An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, ...

Voice scams can cost banks and customers millions in seconds -- why phone lines remain one of finance's biggest blind spots.

Leading burger chain extends use of SoundHound’s AI-powered ordering agent, which has already handled more than one million guest interactions SANTA CLARA, Calif., Jan. 28, 2026 (GLOBE NEWSWIRE) -- ...

FlexJobs’ Top 100 Companies to Watch for Remote Jobs in 2026 reveals which employers are still hiring remotely despite a ...

SoundHound AI, Inc., a global leader in voice and conversational AI, announced the expansion of its relationship with Five Guys, one of the nation’s most iconic burger brands.  The renewal highlights ...

Agents report stronger communication, more development opportunities and a renewed sense of purpose as technology reshapes their work MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and ...

Amazon is winding down its Amazon One palm recognition service as the company retreats from physical retail experiments.