Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

A total workforce management strategy allows businesses to keep the whole workforce in focus for increased agility, productivity, and bottom-line impact. In today’s competitive talent landscape, ...