Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Editorial Note: Talk Android may contain affiliate links on some articles. If you make a purchase through these links, we will earn a commission at no extra cost to you. Learn more. Virtual assistants ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

One of the great promises of the digital service economy is the affordability of assistants; on middle-income wages, we can now afford drivers and grocery shoppers--among other services. But, one of ...

Mercedes says its virtual assistant transforms the "car-driver relationship." The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips ...

Virtual assistants joined the workforce in record numbers as the gig sector grew amid the pandemic. Discussions about VAs and gig workers on social media are inspiring others to become entrepreneurs.

By now, we’ve become accustomed to calling on Alexa to dim the lights or asking Siri for instructions on how to circumvent rush hour traffic. But what about harnessing the accessibility and built-in ...

Dongwook Yoon receives funding from NSERC (Canada) and KEIT (South Korea). Joanna McGrenere receives funding from NSERC. University of British Columbia provides funding as a founding partner of The ...