From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

At its most basic, a help-desk application letsusers create tickets that describe their problems.Technicians use this information tobegin to diagnose the problems, fix them andclose the tickets.

VENTURA, Calif.--(BUSINESS WIRE)--Global advertising technology leader The Trade Desk (Nasdaq: TTD) today announced the launch of its certified service partner program for small and medium-sized ...

Technology company Arinc has introduced a locally-based IT service management programme for airports. The ARINC Virtual Service Desk solution provides interested airports with local language support ...