It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Although DeskIn is marketed as a gaming software, its features also support professional remote access and collaborative ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

The U.S. government’s cybersecurity agency has warned that criminal financially motivated hackers compromised federal agencies using legitimate remote desktop software. CISA said in a joint advisory ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

For the last several weeks, our Help Desk email inbox has been inundated with questions from readers like yourself hoping to make sense of the technology in your life. And once again, we’re here to ...

We’ve all been there or at least know someone who has: You land that coveted job only to get handed disappointing — and maybe even outdated — technology tools that pale in comparison to your own ...

Microsoft’s Remote Desktop Protocol (RDP) is the foundation on which various built-in Windows remote access tools rest. This secure network communications protocol supports both the old-school Remote ...