As a leader, you need to build the organization’s capacity to make decisions without relying on you—this starts with asking ...

I spoke to the employees at a company that has a glowing reputation. As I explained how problem-solving is the quickest way to earn influence in an organization, it sparked a heated conversation that ...

Leadership isn’t just about vision or charisma—it’s about navigating complexity, decoding resistance, and making decisions when the stakes are high and the answers aren’t obvious. Katie Best, author ...

In today’s competitive job market, employers are actively seeking individuals who possess strong critical thinking and problem-solving skills. These two abilities go hand in hand, and together, they ...

PROBLEMS are discussed constantly, and in politics some even use them to stoke fear. What I am missing, however, is real ...

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...

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AI's educational impact depends on leaders using it purposefully to solve specific problems like teacher workload and personalized learning, not as another disconnected initiative.

A few years ago, I was coaching "Maria," a department head at a large organization. She was sharp, strategic and exhausted. "I've tried everything," she told me. She definitely had: New software, new ...