According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising costs are the primary driver of declining satisfaction among residential ...

Hartsfield-Jackson International Airport ranks below average among the largest airports in a new North American airport satisfaction study released Wednesday by J.D. Power. In the “mega airports” ...

Affordable electricity has become top of mind for consumers, policymakers, voters and elected officials as electricity prices for the residential, commercial, industrial and transportation sectors ...

The J.D. Power 2024 U.S. Electric Vehicle Consideration (EVC) Study released on Thursday confirmed what many dealerships probably suspected. Consumer demand for electric vehicles (EVs) is losing its ...

While the service departments at franchised dealership appear to still be more trustworthy, the J.D. Power 2024 U.S. Aftermarket Service Index (ASI) Study showed how the competition for business is ...

Customer satisfaction with mortgage servicers has plummeted this year, with an average satisfaction score that’s now much lower than the typical score for mortgage originators. That’s according to J.D ...

The 2025 JD Power Residential Customer Service Satisfaction Study ranked the Lafayette-based utility fifth out of the nation's largest electric cooperatives.

JD Power just released the results of its second annual US Electric Vehicle Experience (EVX) Public Charging Study, and Tesla is the champ. As more and more people adopt EVs, charging infrastructure ...

Deep beneath our feet, scientists are mapping a hidden reserve of hydrogen that could reshape the global energy system. Early estimates suggest the planet’s crust may hold enough of this so‑called ...

Automotive analytics firm J.D. Power has more areas of study than Tommy Callahan would have had if he needed seven years to get a bachelor’s degree without ever failing a class or taking a light ...

New vehicles almost always come packed with more tech and comfort features than their predecessors, but that might not always be the best thing for buyers. According to the J.D. Power 2023 U.S.