AI can help transform patient feedback into actionable insight, helping healthcare leaders detect trends, improve experience ...

At PEP Health, we have long believed that patient experience is more than a satisfaction measure. It is a strategic signal that reflects how patients engage with care and how systems perform. In ...

Chatbots powered by artificial intelligence are emerging as meaningful tools in remote patient monitoring and chronic disease management, with the potential to improve diagnostic accuracy, support ...

In 2025, the top threats to patient safety reflect a mix of long-standing challenges and emerging risks, according to a new report from ECRI and the Institute for Safe Medication Practices.

This 2025 deep dive into patient preferences—derived from millions of Zocdoc bookings across states, specialties, and insurance plans—shows patients want fast access, cost-conscious care, and ...