There's one thing about financial statements many people forget: Historic relics of your business past, these documents tell you what has already happened, but do little to predict your future.

In their recent study, Improving Marketing Effectiveness, The Chartered Institute of Marketing (CIM) and Deloitte revealed that nearly half (49%) of the companies are still not using customer metrics ...

Every person and organization has some familiarity with performance metrics and reporting, yet how to take that experience and apply it to asset management is not straightforward. Looking at industry ...

In my last article, I discussed the three kinds of asset performance metrics. Using this knowledge, the next step is to establish your own asset performance management process. While the scale and ...

Performance metrics have been around government for quite some time, maybe ten years or more. It started with City Stats and has spread across the nation to other governments. I struggled with ...

Learn about the direction performance management is heading and how the most effective trends can help manage your team.

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

This is a cautionary tale. A common thread ties together the work of Frederick Taylor and the pioneers of scientific management at the beginning of the 20th century, the industrial engineers who ...

Physician payment is undergoing its largest reform since the introduction of Medicare's resource-based relative value scale. It is well recognized that fee-for-service, capitated, and salaried payment ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The rate of data growth worldwide in the past few years has been greater ...