Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already ...

How to build AI agents in 2026? Know a step-by-step roadmap for moving from traditional automation to intelligent AI agents ...

Calabrio Launches Omni Agent Intelligence to Unify Quality and Performance Across the Human and AI Agents, contact centre ...

Companies investing in unified, managed and rich data layers will drive innovation in the coming decade. Through these ...

Delivered within Calabrio ONE, Omni Agent Intelligence elevates quality management into a true control tower for modern service operations, replacing fragile, custom business intelligence projects ...

OpenAI’s Agent SDK is a comprehensive tool designed to assist the creation of intelligent, multi-agent systems powered by large language models (LLMs). It provides a robust framework for seamless ...

We've come a long way from Hollywood films portraying AI as robots taking over all electronics and turning against humans. With the major leaps we've made, especially in the last few years, AI has ...

AI agents are changing how we work, but Salesforce's latest research reveals that consumers are also looking to agentic AI to simplify their daily lives. The survey of 2,552 US consumers identified ...

What if creating your own intelligent AI agents wasn’t just the domain of tech giants or elite developers? Imagine a platform that lets you design, deploy, and scale AI-driven agents with the same ...

Yes, an AI agent makes things up — or rather hallucinates, as generated outputs that have little to do with reality are ...