Citrix Systems Inc.s GoToAssist 7.0 is a handy managed service for providing virtual on-site support. GoToAssist 7.0 allows organizations of any size to efficiently provide quality tech support while ...

Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

At times it might be convenient or timely for a Technology Support staff member to diagnose or troubleshoot your computer remotely. They may be able to fix or troubleshoot your computer from their ...

SANTA BARBARA, USA: Resolving the always challenging yet inescapable computer tech-support issues just got faster, easier and more affordable with the breakout new ‘day pass’ feature of GoToAssist ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

GoToAssist Express sessions are secured and users have control over the entire process. The only caveat is that the application running on the technician's computer can only run eight simultaneous ...