Morningstar

IQST - IQSTEL Expands Tech Portfolio with Launch of IQ2Call, Delivering Vertical AI-Telecom Integration to Target the $750B Global Market

NEW YORK, July 15, 2025 /PRNewswire/ -- IQSTEL Inc. (NASDAQ: IQST) proudly announces the launch of IQ2Call, a next-generation, AI-powered call center service developed by its artificial intelligence ...

AI Contact Center AI Drives a New Era of Customer Service with Virtual Agents and Intelligent Automation

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
Digital Journal

Call Center AI Market Size, Demand, Scope, Share, Growth, Applications, Types and Forecasts Report 2030

The Call Center AI market has witnessed exponential growth in recent years, driven by advancements in artificial intelligence and the increasing demand for efficient customer service solutions. With ...
TechRepublic

5 Types of Call Centers to Attract and Serve Your Customers

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.
CMS Wire

What Is Automatic Call Distribution (ACD)? A Complete Guide

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...