In a previous article entitled, "What Are Problems?" we theorized that problems cannot or do not exist—at least, not in the way we've been taught to think about them. Because all we have are ...

A new medical study found that the wide-ranging symptoms of Gulf War illness appear to be caused by a failure of cells to produce adequate energy, bringing experts a step closer to finding the root ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

When employees consistently feel nervous about their performance, it can impact productivity, morale and long-term engagement. Whether the anxiety stems from unclear expectations, lack of support or ...

To the average American not employed as an industrial engineer or a member of a problem-solving team at some big business, the term “root causes” would have seemed obscure until a few weeks ago. But ...