When organisations face a crisis, the instinct is to respond quickly. Statements are drafted at speed, reviewed by legal ...

Most of us don’t need a scientist to tell us that the state of much business writing is often downright awful. Anyone who has spent any time in the business world has been confronted with impenetrable ...

Around one in six secondary school pupils are unable to write a simple story or message at the end of their second year, according to an education ministry inspectors’ report. The problem is ...