Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Online help-desk programs log, manage and track customer issues or tickets, as they’re known, in a single window, streamlining your service process. For a rundown on what else these systems can do and ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.