These "reductive" questions can instantly make a conversation feel heavy, etiquette expert Alison Cheperdak says.

Below, Duhigg shares five key insights from his new book, Supercommunicators: How to Unlock the Secret Language of Connection. Listen to the audio version—read by Duhigg himself—in the Next Big Idea ...

Having more meaningful connections requires just a few thoughtful tweaks that can instantly elevate how you communicate. Here ...

Tough talk can be, well, tough. But it's also critical for ensuring your team is working at its best. Learn what holds ...

My best conversations are with my friend Rich. He doesn’t have extraordinary speaking talents or the ability to tell side-splitting jokes. It’s just that after talking with Rich, I somehow feel ...

You could bore. Think of how often you find someone boring. You could self-aggrandize. Think of how often you think talkers are full of themselves. You could drain the other person’s motivation to act ...