The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company. Yet, with the myriad of ...

Trade-Off Between Cost and Control – Cloud-based security systems offer lower upfront costs, while on-premises solutions provide greater control, customization, and independence from internet ...

In today’s fast-paced construction environment, staying connected isn’t just a necessity, it’s the key to remaining on schedule and under budget. Yet, many construction companies still rely on ...

As our homes are becoming as smart as our phones, the debate between cloud-based and local-based solutions for smart homes is ...