Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ...

Retailers’ losses are more than double when they implement self-service checkouts or mobile scanning technologies, a report from Leicester University in the United Kingdom found. Researches ...

In the last decade, self-checkout has become a defining feature of modern retail. Some places can’t imagine operating without it, while others still see it as a novelty. Having built a self-checkout ...

Walmart is quietly rewriting the rules of checkout, and the rest of big-box retail is being forced to react. By scaling back self-service lanes, tightening who can use them, and experimenting with new ...