Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

What if managing complex conversations could be as simple as sketching on a whiteboard? With the introduction of Agent Workflows, ElevenLabs is transforming how businesses design and optimize ...

It is a universal tendency to assign or impute human emotional, cognitive, and behavioral qualities to nonhuman creatures and things. Owls are “wise.” Swollen rivers are “raging” and “angry.” ...

A series of vulnerabilities in Eurostar’s AI-powered customer support chatbot have been uncovered, raising questions about ...