To manually insert smart quotes, the keyboard must have a numeric keypad, and you must activate the Num Lock key. To use the numeric codes, press and hold the Alt key, then type the four-digit ...

A few years ago while copy editing an article, I was shocked to see something like this: “I lecture my sales staff about what I call ‘me syndrome,’” Jones said. What shocked me was the punctuation.

Quotation marks are used to set off a person's words, whether spoken or written. They are placed at both the beginning and end of the quote. Ex: Sue remarked, "I'll meet you at the movies," A comma is ...

Use double quotation marks (" ") to enclose phrases or entire sentences that were taken word for word from someone else. Quotation marks are not needed for paraphrasing. Example: The dog he brings on ...